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How to Uninstall WSUS 3.0 after you have (removed/fucked up) the database manually


Well if somehow your wsus 3.0 database becomes corrupt.
Due to an Database administrator removing the instance for example.

I tried to remove through the Add/Remove programs dialog but all I got back was.

Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11725
Date: 25-09-2007
Time: 11:17:18
User: Domain\Administrator
Computer: WSUSSERVER
Description:
Product: Microsoft Windows Server Update Services 3.0 — Removal failed.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:
0000: 7b 32 43 30 44 37 45 33 {2C0D7E3
0008: 35 2d 45 45 36 45 2d 34 5-EE6E-4
0010: 44 43 37 2d 42 41 31 33 DC7-BA13
0018: 2d 32 43 36 38 41 45 44 -2C68AED
0020: 45 42 35 39 44 7d EB59D}

And voila the program was removed from the ADD/Remove Programs dialog.
So I had nothing.

Inspecting the Wsus installation log at %temp%\wsus*.log
Reveals the following:

MSI (s) (8C:74) [11:17:38:402]: Product: Microsoft Windows Server Update Services 3.0 — Removal failed.

There you have it, you have absolutely nothing to work on.

Then you will have to do the following to get your WSUS back.

First what I did was to completely remove the Database.
I had used the internal WSUS 3.0 database so to remove that I did the following.
Go to command prompt and there type in:

msiexec /x {CEB5780F-1A70-44A9-850F-DE6C4F6AA8FB} callerid=ocsetup.exe
I found this on the Microsoft Technet

Microsoft Technet

This starts the deinstallation of the Windows Internal Database.
So the first hurdle has been taken, the database is gone.

Now I wanted to start the installation of wsus again but this resulted in the same vague error messages I already stated above.

Now I had to remove the complete installation of WSUS 3.0 which is an msi app.
I remembered that there was an Windows Installer CleanUp Utility.

I downloaded it from Microsoft:
Windows Installer CleanUp Utility

When I ran that utility on the machine it showed me alot of programs but also the crooked WSUS 3.0 I selected that one, and choose [Remove]
In the application log showed the following:

Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11707
Date: 25-09-2007
Time: 11:23:16
User: Domain\Administrator
Computer: WSUSSERVER
Description:
Product: Windows Installer Clean Up — Installation operation completed successfully.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 31 32 31 36 33 34 42 {121634B
0008: 30 2d 32 46 34 42 2d 31 0-2F4B-1
0010: 31 44 33 2d 41 44 41 33 1D3-ADA3
0018: 2d 30 30 43 30 34 46 35 -00C04F5
0020: 32 44 44 35 32 7d 2DD52}

That is what I wanted to see.

After that I manually removed the installation folder of wsus which was in my case
D:\WSUS.

This enabled me to re-install wsus 3.0 and its now purring like a kitten.

Here is my clientdiag on the commandprompt on my machine.

C:\clientupdate>clientdiag

WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 7.0.6000.374. . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type

Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use

Checking Connection to WSUS/SUS Server
WUServer = http://wsusserver
WUStatusServer = http://wsusserver
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS

Press Enter to Complete

Yes I have re-downloaded all the updates, maybe its possible to leave the download folder for the updates but I havent tried it.

I hope this will help you in uninstalling wsus and reinstall wsus 3.0.

Popularity: 2%


Written by Teus. Read more great feeds at is source WEBSITE
14 comments.
Read more articles on clientdiag and Cleanup and WSUS 3.0 and Database and install and remove and MSI.

14 comments

Read the comments left by other users below, or:

Get your own gravatar by visiting gravatar.com Andreas koch
#1. February 4th, 2008, at 9:49 AM.

Thanks!

I tried several hours to remove the WSUS and install it again.
With this Howto I solved the problem.

Again Thx.

Andreas

Get your own gravatar by visiting gravatar.com Jorge Andres
#2. March 6th, 2008, at 12:37 PM.

Very Usefull. Specially the part about the Windows Installer CleanUp Utility… Thanks a lot!

Get your own gravatar by visiting gravatar.com Rickey
#3. March 31st, 2008, at 1:00 PM.

Thanks for the post. I’ve been trying to fix this thing for a week.

Get your own gravatar by visiting gravatar.com Rob
#4. April 3rd, 2008, at 8:29 AM.

Thanks for taking the time to post this!
I was lost on what to try next, but this saved my ass.

Get your own gravatar by visiting gravatar.com Antares
#5. April 15th, 2008, at 7:27 AM.

If I could kiss your feet in gratutude I would!!!!
Thank you Thank you Thank you a Million times over for this! dude you’re pure genius!!

I had been struggling for two days with this shit, and thought about killing the server … Litterally… with a shot gun prefferably!

Thank you for restoring my sanity, and for your help.

Best wishes,
Ant

Get your own gravatar by visiting gravatar.com Evandro
#6. June 10th, 2008, at 9:12 AM.

muito bom post. ajudou a resolver o problema..valew.

Get your own gravatar by visiting gravatar.com Martin
#7. August 18th, 2008, at 9:25 AM.

AWESOME!!! Thanks Teus!

This friggin uninstall problem has been bugging me for over 3 weeks after a harddisk crash! Finally found this article (after tons of useless KB’s) and got my WSUS up and running in notime again now. You now saved my ass *and* restored my sanity :)

I still wonder why Micky$oft is never able to do things in a normal way and without driving administrators up the wall. Very frustrating and a waste of time for everyone all these rediculous problems are….*sigh*

Thanks again,
Martin

Get your own gravatar by visiting gravatar.com eben
#8. October 16th, 2008, at 8:10 AM.

I have a simmular error but when i run msiexec /x {CEB5780F-1A70-44A9-850F-DE6C4F6AA8FB} callerid=ocsetup.exe it comes up with:
This action is only valid for products installed

Get your own gravatar by visiting gravatar.com Sara L
#9. October 30th, 2008, at 11:16 AM.

Can you do this on a Win2003 Domain Controller, or will it hose Active directory by getting rid of the Windows Internal Database??

Get your own gravatar by visiting gravatar.com spam.mail@westnet.com.au
#10. November 17th, 2008, at 7:55 PM.

Thanks heaps, luckily I found you page before I had wasted too much time.

Get your own gravatar by visiting gravatar.com Senthil Anand
#11. February 10th, 2009, at 9:38 AM.

Thanks lot,It helps me to come out of the long term issue which I wanted exactly.

Get your own gravatar by visiting gravatar.com Tony
#12. March 30th, 2009, at 11:21 PM.

Wow! thanks! Saved my rump! Good job!

Get your own gravatar by visiting gravatar.com Floyd
#13. September 17th, 2009, at 12:32 PM.

HI! Guys

With Windows installer cleaner everything worke 100% for me thank to the solution guys

Get your own gravatar by visiting gravatar.com Shane
#14. October 30th, 2009, at 1:24 PM.

Hi
Thanks for this been looking at this for 3 weeks, after a migration to a new domain some of my WSUS servers would not load the GUI.
They do now. BUT!!!

I still can’t get them to sync with the main server, anyone got an idea on this.

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