微軟使家庭服務器臭蟲狹窄的範圍

微軟產品管理員星期五聲稱一個數據毀壞臭蟲在窗口家庭服務器突然出現，只有當系統在「極端裝載之下時」，而且為他們的判決辯護發出一個一般警報，在他們完成了他們的調查之前。

新聞窗口家庭服務器(WHS)可能訛誤文件培養了批評風暴從顧客和觀察員。

「問題不是百分之一百可再生的，并且取決於一些不同的因素」，解釋的托德Headrick，產品計劃經理在窗口家庭服務器(WHS)隊。 「家庭服務器必須在極端裝載之下，當做大存檔元件」，時他說，補充說，缺點在事例仅開始活動，當文件服務器的貯藏所是充分的時，并且用戶編輯一個文件早先被保存對一個共享文件夾。

「但是我們認為推斷[臭蟲]是足够重要的，因此人們認真會採取它，即使我們採取了[公共關係]被擊中的PR」，增加的Headrick。

星期三， 微軟被警告的用戶 在不編輯文件的一個緊緊措辭的支持文件存放在他們的服務器以某些節目。 「文件在KB946676也許成為腐敗的，當您保存他們到家庭服務器時」，微軟說，它上星期出版對它的支持站點。

說臭蟲在WHS共享文件夾特點，本文敦促用戶停止使用七種微軟應用，包括窗口景色相集，窗口居住相集、OneNote 2003年， OneNote 2007年，外型2007年，微軟金錢2007年和SyncToy 2.0 beta在某些条件下。 「我們推薦不使用節目保存或編輯節目具體文件在窗口家基於服務器的系統被存放」，讀的本文。

那個廣泛推薦吸引了WHS用戶和微軟評論家的目光。 一些聽起來白熱。

「我有腐敗的文件一個公平份額」，用戶被辨認作為在WHS支持論壇K要求的Shane。 「我有800+數據違規記錄關於我的家庭服務器的，并且我有關於您能想像的每個文件類型廢物開始或在某時去0KB文件大小為沒有原因。 這個問題在幾個月，因此我不知道為什麼WHS隊突然決定『通過假日工作』解決它，當有大量對委員會的行動從beta關於這個問題時。「

其他誤會了微軟的警告，并且假設，客戶備份對WHS將結束腐敗，不是真實的。 "This could potentially be the 'my dog ate my homework' for the 21st century," said a user named BVis on a Slashdot.org thread that tracked Computerworld's original story. "'I did my homework, but the power went out before I could save it, and my backups were all corrupt!'"

"People read things into [the KB]," said Headrick. "I heard people say 'Don't use the computer backup,' but there were no problems whatsoever with Windows Home Server backup."

Headrick and Joel Sider, a WHS senior product manager, both defended the decision to issue the warning. "This is a very serious issue," said Headrick. "We take any [data] corruption issue very seriously."

"We went with the amount of information we had at the time," said Sider. "We had seen a reproducible problem, but we hadn't created a reproducible environment yet."

"We didn't have any more information, other than we were working on the problem, which we'd already said," echoed Headrick in explaining why the team left the original support document untouched until late Friday. Then, Microsoft updated KB946676 to include some of the same information that Headrick and Sider discussed in their interview with Computerworld.

"You can still use the WHS home computer backup to back up and restore files from and to your home computers," the revised document read.

Headrick promised that the WHS team would work around the clock to come up with a permanent patch for the corruption bug, and would release it first as a hotfix that users would have to download manually from the Microsoft site. He refused to set a schedule for its release, however, saying only that the developers would have something to test "in fairly short order."

At some later date, the fix will be pushed to all WHS customers via Windows Update, Microsoft's update service, with the process determined by the server software's Automatic Updates settings, Headrick promised. He also said that although the WHS team was aware of file corruption reports related to Torrent applications, Intuit Inc.'s Quicken personal finance program and Intuit's QuickBooks small business accounting software, it has not been able to reproduce the bug on its test systems. In addition, Headrick put the responsibility for any problems with Quicken on users' shoulders.

"Quicken [data] was never meant to be stored on a network share," said Headrick.

Computerworld is an InfoWorld affiliate.