Your best source of information and news about windows, drivers and hardware on the internet

Vista ARTICLES TOP 50 Spyware Virus Vista SOFT Vista HELP

[Solved] Explorer.exe protection fault when trying to view print properties HP Laserjet


We had this problem this morning suddenly the printer was buggy.
Trying to edit the printer properties resulted in an Explorer.exe message somthing like this:

C:\Winnt\Explorer.exe error. Function address 0×4f4c49f9 caused a protection fault. (exception code 0×0000005) Some or all property page(s) may not be displayed

And I saw this in the application eventlog.

An unhandled win32 exception occurred in spoolsv.exe [1084].

Luckily the spooler did still work for other printers connected than the HP one.

I suspected a driver corruption and installed the drivers for the HP 2300n from the HP site.
That did not help still the same message but I got into the printer properties and got to the driver properties.
I then installed the old drivers we had backupped. But again at no avail.

After searching the net I installed the HP Universal Print Driver [UPD].
http://h20338.www2.hp.com/Hpsub/cache/342988-0-0-225-121.html

 

This solved the problem.

Popularity: 1%


Written by Teus. Read more great feeds at is source WEBSITE
1 comment.
Read more articles on otherSoftware and HP and driver.

Related articles

1 comment

Read the comments left by other users below, or:

Get your own gravatar by visiting gravatar.com martin
#1. June 26th, 2008, at 7:20 PM.

this worked for me. thanks!!!!

Leave your comment...

If you want to leave your comment on this article, simply fill out the next form:




You can use these XHTML tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <code> <em> <i> <strike> <strong> .