Submitting Feedback for the Windows Live Apps and Services
I get this question a lot from folks testing and using the Windows Live apps and services: How do I submit feedback?
There are several really good options users can use to submit feedback for Windows Live. I’m going to showcase those options here.
1. Windows Live - Send Feedback (feedback.live.com). Users can go to feedback.live.com and choose from the list of available Windows Live applications and services to leave feedback for. This site is open to *anyone*. Each team has a mechanism internally for taking in this feedback or suggestion as they continue their work. Once you click on a specific app or service - you will be directed to a feedback for to fill out.
2. Windows Live Product Team Blogs. Almost all the Windows Live apps and services have an official team blog you can visit to read the latest from their team about their product. This can also be a great place for leaving feedback. Many of these blogs allow for comments. You can leave feedback and suggestions through leaving a comment on their blog (all you need to do is log in with your Windows Live ID). How do you find all the team blogs? Simple. I have created a special page specifically for all the Microsoft Team Blogs that exist. You can see the list of Windows Live blogs here. The Windows Live Hotmail and Windows Live Mail teams even have a blog specifically set up for email support. You can also visit the new Windows Live Wire blog for all the Windows Live blogs as well.
These two options are available to anyone wanting to leave feedback on the Windows Live applications (such as Windows Live Messenger, Windows Live Mail, and Windows Live Writer) or the Windows Live web services (such as Windows Live SkyDrive, Windows Live Hotmail, and Windows Live Spaces).
Please take note: in leaving feedback either through feedback.live.com or a specific Windows Live product blog - try to be constructive in the feedback you leave. Saying “this product sucks” is not constructive feedback. Instead - try explaining why you feel the product or service is not working for you and what you think they could do to make it better. This kind of feedback will help the Windows Live teams plan and ship changes, enhancements, and features that will be the product or service better for everyone. Not to sound cliché but - you can make a difference.
In writing about the Windows Live apps and services here - both Nick and I try to relay as much feedback via our comments as possible to the specific Windows Live teams as well.
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Written by Brandon LeBlanc. Read more great feeds at is source WEBSITE
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Read more articles on Feedback and Software+Services and Windows Live suite and Windows Live and Featured News.
Business Customers Provide Early Feedback on Windows 7
Hi, I’m Rich Reynolds and I am the General Manager for the Windows Commercial Marketing organization. I lead the team that drives the marketing efforts for Windows for our business customers across the Enterprise, Mid-Market and Small Business segments, along with IT Pro community engagement.
More than a week ago we shipped the Windows 7 Release Candidate to IT pros and developers, and have been taking in lots of great feedback since then. Our number one priority all along has been to deliver a well-planned, high-quality Windows release that delivers what our business customers want. The team and I have been focused on identifying and building a product that addresses our customers’ needs, and based on customer feedback, we believe we’re on the right track.
Today my boss, Bill Veghte, announced our plans to accelerate the timeframe for making Windows 7 available at retail to all customers in time for the holiday shopping season. With Windows 7 coming soon, I encourage you to download and test the Windows 7 Release Candidate in your environment and let us know your feedback. I talk to customers every day, and I wanted to share a few themes are coming through loud and clear.
Customers are telling us they worry about costs, keeping up with compliance requirements, and about the demands that mobility trends put on their infrastructure as they try to balance users’ productivity with the need to maintain efficiency and security. At its most basic level, they expect an operating system that works great. For an enterprise that means it delivers advanced security and data protection, is easy to deploy and manage, and introduces innovation to make people more productive while also retaining compatibility with hundreds or even thousands of business-critical third-party and LOB applications. Of course, these economic conditions bring unique challenges as well – such as tight budgets, and the need to be as efficient as possible.
From the initial planning of Windows 7 through to delivery of the Release Candidate, we have been deeply engaged with partners and early adopter customers to ensure we are listening to your needs and delivering a high quality product. We are working with early adopters that represent a range of global industries. These include Del Monte, BAA, Transelectrica, Continental Airlines, Pella Corporation, Bombardier Aerospace, the City of Miami, and T-Systems (Deutsche Telekom’s corporate customer unit). Partners like Intel, Dimension Data and Getronics have also helped us develop Windows 7 for their customers and also plan to deploy in their own corporate environments. Overall, we’re hearing good things. Here are a few examples:
- Headquartered in Montreal, Canada, Bombardier Aerospace designs and manufactures products in the aerospace and rail transportation sectors. They’re very interested in MDOP and BitLocker – here’s what their CTO, Pietro Greco, has to say: “We are interested in Windows 7 for its enhanced security and improved manageability which will allow us to create a more productive and efficient environment.”
- Pella Corporation, based in Iowa, designs, manufactures and installs windows and doors. They’re moving from Windows XP to Windows 7. Here’s what Jim Thomas, director of IT Operations and Infrastructure, has to say – early in the process – about their deployment: “From initial testing of Windows 7 in our environment, we’ve already uncovered reasons to believe our investments in time and resources for Windows 7 will be worth it.”
- Continental Airlines’ Managing Director, Global Infrastructure, Eric Craig says: “Continental depends upon technology, but we’re not a technology company, we’re an airline. If my team can provide an easily managed, low cost, and functionally rich infrastructure, then Continental can focus its technology resources on business specific services. We do this with the most modern Windows environment.”
- The City of Miami is putting Windows 7 through its paces. Like many of our customers, they like the manageability and security features. They recently held a technology day, where they demoed Windows 7 and Manuel A. Diaz, the Mayor of Miami’s question was “How soon can I get it on my desktop?” We hope that’s what a lot of people will be saying soon!
We’re encouraged by the customer and partner feedback we’re receiving and will continue to work hard to deliver a very high quality product that meets our customers demanding business needs.
More customer insight can be found at our Talking About Windows site. Check it out to hear the back stories from the engineers who developed Windows 7, and the early adoption experiences from IT professionals like you. It’s a place for you to find out more about Windows 7, join the conversation and ask questions. We’d love to hear your feedback.
To give you a sense for some of the features are customers are excited about – a customer in the manufacturing industry in Europe was particularly interested in the DirectAccess capability (also delivered via Windows 7 and Windows Server 2008 R2, with IPsec and IPv6 implementation). This technology allows users to access corporate resources from the road without having to start a VPN connection. Coupled with Federated Search capability, this customer saw the opportunity to provide easier access to the information that their people need from wherever they are, while at the same time offsetting costs associated with their existing VPN solution today.
From a technology perspective, BranchCache is also getting a lot of attention. A few weeks ago I talked to a big US retailer and they were thrilled about BranchCache. This capability, delivered by Windows 7 and Windows Server 2008 R2, allows the caching of frequently accessed data locally in a branch office. This reduces user wait time, saves network bandwidth, and reduces the need for servers in multiple branch offices. They liked the idea of their employees spending less time in the office and more time serving customers on the store floor.
And almost universally, business customers are excited about the BitLocker To Go capability. This not only allows users to easily encrypt the USB drives, it also provides an ability to enforce encryption on removable storage devices. A European bank was telling me how excited they are about this capability to protect their data, and they saw the opportunity to offset costs associated with their existing encryption solution.
I’m anxious to hear about your experiences using Windows 7. As you try it out, chime in below and let us know what you think. For business customers who have not yet started, I recommend you download and test the Windows 7 Release Candidate. The final version is coming soon and we want you not only to be excited about it, but prepared. At this site you’ll be able to download the Release Candidate and take advantage of a whole host of tools and guidance for IT Professionals to help you prepare. We look forward to your feedback.
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Written by Rich Reynolds. Read more great feeds at is source WEBSITE
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Read more articles on Windows Server 2008 R2 and Customers and TechEd 2009 and Talking About Windows and Customer Feedback and IPv6 and Windows 7 RC and BitLocker to Go and windows 7 and Feedback and IPsec and otherSoftware and BranchCache and DirectAccess and BitLocker.
