Troubleshooting client self-update issues疑難解答客戶端自我更新問題
Troubleshooting client self-update issues 疑難解答客戶端自我更新問題
If the client self-update does not work automatically, use the following suggestions to troubleshoot the problem. 如果客戶端自我更新不會自動工作，請使用下面的建議來解決所遇到的問題。
How to differentiate between the SUS client and WSUS client 如何區分SUS的客戶端和WSUS客戶端
Use the Automatic Updates user interface (UI) to differentiate between the SUS and WSUS clients. 使用自動更新用戶界面（ UI ） ，以區分SUS和WSUS客戶端。 The following illustrations show the user interface of the SUS and WSUS clients. 下面的插圖顯示用戶界面的SUS和WSUS客戶端。
Verify that the client software in your organization can self-update 驗證客戶端軟件在您的組織可以自我更新
Some computers might already have the WSUS client installed. 有些電腦可能已經有WSUS的客戶端安裝。 Other computers might have a version of Automatic Updates that is incapable of performing self-update. 其他電腦可能有一個版本的自動更新是無法表演的自我更新。 For more information see 如需更多信息，請 Deploying Microsoft Windows Server Update Services . 部署Microsoft Windows服務器更新服務。 If the clients in your organization are capable of and require self-update, but are still not self-updating, see the next section. 如果客戶在您的組織能力，並要求自我更新，但仍然沒有自我更新，請參閱下一節。
Verify that the SUS clients are pointed to the WSUS server 驗證該SUS的客戶端指出，該WSUS服務器
If you have the WSUS client installed but the client computer is pointed to a SUS server, Automatic Updates falls into legacy mode and the client computer uses the SUS client user interface. 如果您有WSUS的客戶端安裝，但用戶端電腦是指出一個SUS服務器，自動更新屬於遺產的模式和客戶端計算機使用SUS的客戶端的用戶界面。 In this case you need to redirect the computer away from the SUS server to get the WSUS client to function. 在這種情況下你需要重定向計算機遠離SUS服務器得到的WSUS客戶端的功能。 When you point Automatic Updates away from the SUS server, it automatically comes out of legacy mode and the new client user interface appears. 當您指向自動更新遠離SUS服務器，它會自動出來的遺留模式和新的客戶端的用戶界面出現。
If your client computers are pointed to the WSUS server and you do not see the WSUS client user interface shown above, see the next section. 如果您的用戶端電腦指出，該WSUS服務器和你不請參閱WSUS客戶端的用戶界面如上所示，見下一節。
Check for the selfupdate tree on the WSUS server 檢查為selfupdate樹就WSUS服務器
WSUS uses IIS to automatically update most client computers to the WSUS-compatible Automatic Updates. WSUS的用途，非法入境者，以自動更新最客戶端計算機向的WSUS兼容的自動更新。 To accomplish this, WSUS Setup creates a virtual directory named Selfupdate, under the Web site running on port 80 of the computer where you install WSUS. 要做到這一點， WSUS的安裝程序會創建一個虛擬目錄名為selfupdate ，根據網站上運行的端口80的計算機上安裝的WSUS 。 This virtual directory, called the self-update tree, holds the latest WSUS client. 這個虛擬目錄，所謂的自我更新樹，擁有最新的WSUS客戶端。 For this reason, you must have a Web site running on port 80, even if you put the WSUS Web site on a custom port. 基於這個原因，你必須有一個網站上運行的端口80 ，即使你把WSUS的網站上自定義端口。 The Web site on port 80 does not have to be dedicated to WSUS. 該網站80端口上，並不一定要專門到WSUS 。 In fact, WSUS only uses the site on port 80 to host the self-update tree. 事實上，在WSUS的只使用網站上的端口80的東道國自我更新樹。
To ensure that the self-update tree is working properly 以確保自我更新樹是否工作正常
- Confirm that there is a Web site set up on port 80 of the WSUS server. 確認是有一個網站，成立了80端口上的WSUS服務器。
- Type the following at the command prompt of the WSUS server: 鍵入以下在命令提示符下的WSUS服務器：
cscript WSUSInstallationDrive :\program files\microsoft windows server update services\setup\InstallSelfupdateOnPort80.vbs cscript wsusinstallationdrive ： \程式檔案\的Microsoft Windows Server更新服務\設置\ installselfupdateonport80.vbs
- If you have WSUS client self-update running on port 80 of the WSUS server, see the next section. 如果您有WSUS的客戶端自我更新上運行的端口80的WSUS服務器，請參閱下一節。
Check IIS logs on the WSUS Server 檢查IIS日誌就WSUS服務器
Check the IIS logs on the WSUS server. 檢查IIS日誌就WSUS服務器。 IIS logs are typically located in %windir% \system32\LogFiles\W3SVC1 for the default Web site. IIS日誌通常位於中的％ windir ％ \ system32 \日誌文件\ w3svc1為預設的網站。 If you copied the Wutrack.bin file to the \InetPub\wwwroot folder on the WSUS server when you set up client self-update, you can open the IIS logs and search for Wutrack.bin to attempt to locate error messages about why self-update is failing. 如果您複製wutrack.bin文件到\ Inetpub \ Wwwroot文件夾就WSUS服務器當您設定客戶端自我更新，您可以打開IIS日誌和搜索wutrack.bin試圖找出錯誤訊息，為什麼自我更新是失敗。 Typical errors might be 404 (file not found) 401/403 (authentication/access), and 500 (Internal server error). 典型的錯誤，可能是404 （找不到文件）四百零三分之四百零一（驗證/接入） ，和500 （內部服務器錯誤） 。 Use IIS Help to troubleshoot any problems found in the IIS logs. 使用IIS的幫助來解決任何問題，發現在IIS日誌。
If you have installed Windows® SharePoint® Services on the default Web site in IIS, configure it to not interfere with Self-update 如果您已安裝的Windows ®的SharePoint ®服務的默認Web站點在IIS中，設定它不會干預與自我更新
If you install Microsoft Windows Sharepoint Services on the same server that is running WSUS, you might get the following issues: 如果您安裝Microsoft Windows SharePoint Services在同一台服務器上正在運行的WSUS ，你可能會得到下列問題：
- An "Access denied" message appears when Automatic Updates tries to update itself, and the latest Automatic Updates will not be running. “拒絕訪問”的訊息時，會出現自動更新嘗試更新本身，以及最新的自動更新將不會運行。
- On the Home page, a message appears warning you that the SelfUpdate service is not available. 在首頁 ，顯示一條消息，警告您認為selfupdate服務不可用。
If client computers are not running the WSUS-compatible version of Automatic Updates, they will not be able to receive updates through WSUS. 如果用戶端電腦沒有運行的WSUS兼容版本的自動更新，他們將無法得到最新的通過WSUS的。
To resolve this issue 要解決這個問題
- Grant Anonymous access (Anonymous Auth) to the Default Web site, ClientWebService and Selfupdate v-roots in IIS. 授予匿名訪問（無名氏權威性） ，以默認的Web站點， clientwebservice和selfupdate V型植根於非法入境者。
- Exclude specific requests from being intercepted by the Windows Sharepoint Services ISAPI DLL by doing the following: 排除特定的請求被截獲的Windows SharePoint Services的ISAPI DLL的做法如下：
- Open the Windows Sharepoint Services Central Administration Site (click Start , point to Administrative Tools , and then click Sharepoint Central Administration ). 打開Windows SharePoint Services管理中心網站（單擊開始 ，指向管理工具 ，然後單擊SharePoint管理中心 ） 。
- Click Virtual Server Configuration , and then click Configure Virtual Server Settings . 單擊虛擬服務器配置 ，然後單擊配置虛擬服務器設置 。
- Click Default Web Site . 單擊默認Web站點 。
- Click Virtual Server Management , and then click Define managed paths . 單擊虛擬服務器管理 ，然後單擊定義管理路徑 。
- In the Add a new path box, set the type to excluded path. 在添加了一條新路方塊中，設定的類型，以排除的路徑。 Under Path , type the following: 根據路徑 ，鍵入以下內容：
"/iuident.cab" “ / iuident.cab ”
"/wutrack.bin" “ / wutrack.bin ”
"/clientwebservice" “ / clientwebservice ”
"/Selfupdate" “ / selfupdate ”
- Open the Windows Sharepoint Services Central Administration Site (click Start , point to Administrative Tools , and then click Sharepoint Central Administration ). 打開Windows SharePoint Services管理中心網站（單擊開始 ，指向管理工具 ，然後單擊SharePoint管理中心 ） 。
Check network connectivity on the WSUS client computer 檢查網絡連接上的WSUS客戶端計算機
Check network connectivity on the WSUS client computer. 檢查網絡連接上的WSUS客戶端計算機。 Use Internet Explorer to determine if self-update files on the WSUS server are accessible to the client computer. 使用Internet Explorer ，以確定是否自我更新文件對WSUS服務器上查閱到客戶端計算機。 If you perform the following procedure and are prompted to download or open the files, you have verified network connectivity. 如果您執行下列程序，並提示下載或打開文件，您已驗證的網絡連接。 It is not necessary to save or open the files. 這是沒有必要的儲存或開啟檔案。 You cannot self-update Automatic Updates this way. 你不能自我更新自動更新這種方式。 If you do not have access to these files, troubleshoot network connectivity between the WSUS client computer and the WSUS server. 如果您沒有訪問這些文件，解決網絡連接之間的WSUS客戶端計算機和WSUS服務器。
To check network connectivity on the WSUS client computer 檢查網絡連接上的WSUS客戶端計算機
- Click Start , and then click Run . 單擊開始 ，然後單擊運行 。
- In the Open box, type iexplore and then press ENTER 在打開框中，鍵入iexplore然後按下ENTER
- In the Internet Explorer Address bar, type: 在Internet Explorer 的地址欄中，鍵入：
http:// WSUSServerName /iuident.cab 的http:// wsusservername / iuident.cab
where WSUS server name is the name of your WSUS server. 那裡的WSUS服務器名稱是您想要的名稱WSUS服務器。 Ensure that you are prompted to download or open Iuident.cab. 確保您提示下載或打開iuident.cab 。 This verifies network connectivity from the WSUS client and the availability of the Iuident.cab file on the WSUS server. 這驗證了網絡連接，從WSUS的客戶端和供貨的iuident.cab文件在WSUS服務器。
- If there are any boxes prompting you to download or save, click Cancel . 如果有任何框提示您下載或保存，請單擊取消 。 In Internet Explorer Address bar, type: 在Internet Explorer 的地址欄中，鍵入：
http:// WSUSServerName /selfupdate/AU/x86/ osvariable / languagevariable /wuaucomp.cab 的http:// wsusservername / selfupdate/au/x86 / osvariable / languagevariable / wuaucomp.cab
where WSUSServerName is the name of your WSUS server and where osvariable is a variable indicating the operating system of the client computer. 凡wsusservername的名稱是您的WSUS服務器，而osvariable是一個變數，顯示操作系統的用戶端電腦。 The possible variables for osvariable are NetServer, W2K or XP, and where languagevariable is a variable indicating the language of the operating system of the client computer. 可能的變數osvariable是netserver ， w2k或XP ，並在languagevariable是一個變數，顯示語言的操作系統，用戶端電腦。 The possible variables for oslanguage are based on the standard 2- to 4-letter language abbreviations. 可能的變數oslanguage是基於標準2 -4個字母的語言縮寫。 For example, here is a URL for a client computer running an English version of Windows XP: 舉例來說，這裡是一個網址，為用戶端電腦上運行的英語版的Windows XP ：
http:// WSUSServerName /selfupdate/AU/x86/XP/EN/wuaucomp.cab 的http:// wsusservername / selfupdate/au/x86/xp/en/wuaucomp.cab
- Ensure that you are prompted to download or save Wuaucomp.cab. 確保提示您下載或保存wuaucomp.cab 。 This verifies network connectivity from the WSUS client and the availability of the Iuident.cab file on the WSUS server. 這驗證了網絡連接，從WSUS的客戶端和供貨的iuident.cab文件在WSUS服務器。 If you are prompted to save or download both of these files, see the next section. 如果提示您保存或下載這兩個文件，請參閱下一節。
Check logs on the SUS client computer 檢查記錄上的SUS客戶端計算機
Check the %windir% \windows update.log on the client computer to see if there has been any activity or any attempts to contact the server. 檢查的％ windir ％ \的Windows update.log在用戶端電腦上，看看是否有任何活動或任何企圖與服務器聯繫。 Check the %systemdrive% \program files\windowsupdate\v4\urllog.dat file on the client computer for cached server pingbacks if the client computer has not been able to communicate with the server. 檢查在％ SystemDrive ％ \程序文件\ windowsupdate \ V4的\ urllog.dat文件在用戶端電腦上為快取伺服器pingbacks如果用戶端電腦一直未能與服務器通信。
These files are hidden by default. 這些文件默認為隱藏。 Use the following procedure to display hidden files and folders in Windows Server 2003. 使用下列程序來顯示隱藏文件和文件夾在Windows Server 2003 。
To display hidden files and folders on Windows Server 2003 要顯示隱藏文件和文件夾在Windows Server 2003
- In Control Panel, open Folder Options . 在控制面板中，打開文件夾選項 。
- On the View tab, under Hidden files and folders , click Show hidden files and folders . 在查看選項卡上，下隱藏文件和文件夾 ，單擊顯示隱藏文件和文件夾 。
- If you can find no problem with the logs on the WSUS client, see the next section. 如果你能找到沒有問題的日誌上的WSUS客戶端，請參閱下一節。
Manipulate registry settings on the SUS client computer 操縱註冊表設置的SUS客戶端計算機
If all else has failed, you can attempt to manually manipulate registry settings to get the client computer to self-update to the WSUS client. 如果所有其他措施已經失敗，您可以嘗試手動操縱的註冊表設置，以獲得客戶端計算機的自我更新到WSUS的客戶端。
To manually manipulate registry settings on the SUS client computer 手動操縱的註冊表設置的SUS客戶端計算機
- Click Start , and then click Run. 單擊開始 ，然後單擊運行。
- In the Open box, type regedit and then click OK . 在打開框中，鍵入regedit ，然後單擊確定 。
- In Registry Editor, navigate to the WindowsUpdate key by expanding the following: 在註冊表編輯器，瀏覽到windowsupdate的關鍵，擴大如下：
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\ hkey_local_machine \軟件\政策\微軟\的Windows \
If the WindowsUpdate key does not exist, do the following: 如果windowsupdate的關鍵不存在，做到以下幾點：
- On the menu, click Edit , point to New , and then click Key . 在菜單上，單擊編輯 ， 指向新建，然後單擊項 。
- Type WindowsUpdate as the name for the new key. 類型windowsupdate作為名稱為新的關鍵。
- Double-click the WUServer setting, type the URL to your WSUS server, and then press ENTER. 雙擊wuserver設置，輸入您的WSUS服務器，然後按Enter鍵。
If the WUServer setting does not exist, do the following: 如果wuserver設置不存在，做到以下幾點：
On the menu, click Edit , point to New , and then click String Value . 在菜單上，單擊編輯 ， 指向新建，然後單擊字符串值 。
- Type WUServer as the setting name. 類型wuserver作為設定名稱。
- Double-click the WUStatusServer setting, type the URL to your WSUS server, and then press ENTER. 雙擊wustatusserver設置，輸入您的WSUS服務器，然後按Enter鍵。
If the WUStatusServer setting does not exist, do the following: 如果wustatusserver設置不存在，做到以下幾點：
On the menu, click Edit , point to New , and then click String Value . 在菜單上，單擊編輯 ， 指向新建，然後單擊字符串值 。
- Type WUStatusServer as the setting name. 類型wustatusserver作為設定名稱。
- Navigate to the following: 瀏覽到以下內容：
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate\AU hkey_local_machine \軟件\政策\微軟\的Windows \ windowsupdate \坳
If the AU key does not exist, do the following: 如果非盟的關鍵不存在，做到以下幾點：
On the menu, click Edit , point to New , and then click Key . 在菜單上，單擊編輯 ， 指向新建，然後單擊項 。
- Type AU as the name for the new key. 型金作為名稱為新的關鍵。
- Verify that the UseWUServer setting has a value of 1 (0x1).If it does not, modify it by double-clicking the setting and then changing the value. 驗證該usewuserver設定值為1 （ 0x1 ） 。如果沒有，修改它通過雙擊設置，然後改變的價值。
If the UseWUServer setting does not exist, do the following: 如果usewuserver設置不存在，做到以下幾點：
On the menu, click Edit , point to New , and then click DWORD Value . 在菜單上，單擊編輯 ， 指向新建，然後單擊DWORD值 。
- Type UseWUServer for the setting name. 類型usewuserver為設定名稱。
- Navigate to the following: 瀏覽到以下內容：
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update hkey_local_machine \軟件\微軟\的Windows \ currentversion \ windowsupdate \自動更新
- Enable and configure Automatic Updates through Control Panel: 啟用並配置自動更新，通過控制面板：
Click Start , click Control Panel , and then double-click Automatic Updates . 單擊開始 ，單擊控制面板 ，然後雙擊自動更新 。
- In the Automatic Updates dialog box, specify download and installation options, and then click OK . 在自動更新對話框中，指定下載並安裝選項，然後單擊確定 。 Make sure that Turn off Automatic Updates is not selected. 確保關閉自動更新是沒有選中的。
- Ensure that the AUState setting has a value of 2 (0x2). 確保該austate設置的值為2 （ 0x2 ） 。 If it does not, modify it by double-clicking and changing the value. 如果沒有，修改它通過雙擊和不斷變化的價值。
- If the LastWaitTimeout setting exists, delete it. 如果lastwaittimeout設置存在，將它刪除。
- If the DetectionStartTime setting exists, delete it. 如果detectionstarttime設置存在，將它刪除。
- At the command prompt, type the following, and then press ENTER to stop the Automatic Updates service: 在命令提示符下，鍵入以下，然後按下ENTER停止自動更新服務：
net stop wuauserv 淨停止wuauserv
- At the command prompt, type the following, and then press ENTER to restart the Automatic Updates service: 在命令提示符下，鍵入以下命令，然後按下ENTER ，以重新啟動自動更新服務：
net start wuauserv 淨開始wuauserv
- Wait approximately 6 to 10 minutes for the self-update to occur. 等候大約6至10分鐘的自我更新的發生。
To force the SUS client computer to check with the WSUS server 迫使SUS的客戶端計算機檢查與WSUS服務器
- Wait approximately one minute, and then refresh the registry. 等待大約一分鐘，然後刷新註冊表。 You should now see the following settings and values: 您現在應該可以看到下面的設置和價值觀：
DetectionStartTime (REG_SZ) YYYY.MM.DD HH.MM.SS. The DetectionStartTime value is written in local time, but the detection actually occurs 5 minutes after the time noted. detectionstarttime （為REG_SZ ） yyyy.mm.dd hh.mm.ss. DetectionStartTime值是寫在本地時間，但檢測實際發生5分鐘後的時間。
LastWaitTimeout (REG_SZ) YYYY.MM.DD HH.MM.SS. The LastWaitTimeout value is written in GMT or Universal Time, and represents the actual time that detection occurs. lastwaittimeout （為REG_SZ ） yyyy.mm.dd hh.mm.ss.該lastwaittimeout的價值是寫在格林威治標準時間或通用時間，代表的實際時間檢測發生。
Although these values refer to the time that detection is going to start, the first phase of detection is the process of checking whether a self-update is necessary. 雖然這些價值觀是指的時間，檢測即將開始，第一階段的檢測是進行檢查的過程是否有自我更新是必要的。 Therefore, these values actually refer to when self-update from the SUS client to the WSUS client should occur. 因此，這些價值觀，其實是指當自我更新，從SUS的客戶端向WSUS的客戶端應該發生。
- If the client software has not self-updated after ten minutes, refresh the \Auto Update registry key. 如果客戶端軟件沒有自我更新後10分鐘，刷新\自動更新註冊表項。 If the LastWaitTimeout value has changed and is now 24 hours later than its previous value, that indicates that Automatic Updates was not able to contact the server URL that you specified in the WUServer value. 如果lastwaittimeout價值已發生變化，現在是24小時內，最晚不遲於前值，這表明自動更新無法聯繫服務器的URL ，您所指定的，在wuserver價值。
Written by Teus. 寫個標準貨櫃單位。 Read more great feeds at is source 閱讀更多偉大的飼料是來源 WEBSITE 網站
no comments 沒有評論 . 。
Read more articles on 閱讀更多的文章 otherSoftware othersoftware . 。
- [+] Digg [ + ] digg : Feature this article ：特徵此文章
- [+] Del.icio.us [ + ] del.icio.us : Bookmark this article ：書籤此文章
- [+] Furl [ + ] furl : Bookmark this article ：書籤此文章
