• WriteTouch Availability Update

Based on Motion’s unrelenting commitment to delivering the best customer experience with the highest quality, we have made the decision to not offer the LE1700 WriteTouch feature at this time.   We have worked diligently to close technical and usability challenges, but some manufacturing and supply chain challenges continue to impact our schedule and overlap with key roadmap deliverables.  The decision is a difficult one but is in the best interest of our customers while affording us time to focus development and execution efforts on delivering best-in-class solutions.   

• Hard Drive Transition

Motion will be transitioning its platform hard drive capacities based on an industry-wide platter density transition on select platforms. 30GB will move to 40GB for C5 and LE1700; 60GB will move to 80GB for the LE1700 only and both without a price increase. The LS800 continues to offer the current 40GB and 32GB SSD offerings. The effective dates are targeted for late October to early November based on current sales run rates. The specific timing will be confirmed by platform based on price list update publishes by geography.  

•  LE1600 Celeron End of Life

Given the continued ramp of the LE1700, Motion is announcing the EOL of the LE1600 Celeron platform.   All

The NJMVC is the first government agency in New Jersey to use pen tablet PCs

The Background:

The New Jersey Motor Vehicle Commission (NJMVC) aims to be the model for excellence in motor vehicle services.

Long waits and slow service are never fun, but many customers have come to accept it as a fact of life when visiting their local motor vehicle departments around the country.

In 2003, the NJMVC began overhauling its operations and image in an effort to better serve customers. One critical tool it’s using to improve the customer experience is tablet PCs from Motion Computing. The point-of-entry service made possible by tablet PCs has made a major impact on the way the Commission serves customers.

The Challenge:

The NJMVC made the decision to deploy the tablets in three areas: driver license renewal, new driver licensing, and vehicle inspections.

For years, customers waited in line for hours, only to find out that they didn’t have the appropriate identification. Following the enactment of New Jersey’s Motor Vehicle Security and Customer Service Act in 2003, the newly created Motor Vehicle Commission began requiring new and renewing drivers to produce six points of identification in order to obtain a digital driver license.