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TechEd 2009

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TechEd Europe 2009: Windows 7 Business Enthusiasm Continues

It’s been a very exciting several of months for us here at Microsoft, and for many of our customers and partners, sharing the excitement of Windows 7. Since its release to manufacturing in July, through this week at TechEd Europe, we’ve had a lot of Windows 7 and MDOP activities, including countless in-person launch events held around the world. We’ve also had an estimated one in two IT Professionals worldwide try Windows 7, we’ve seen hundreds of community led events, and millions of you have visited us on the Springboard Series on TechNet to get information, tools and guidance for migrating to Windows 7.

I have personally visited 12 countries in the last 2 months and had the chance to speak with many customers and partners to learn about your experiences with Windows 7. Several themes are consistent. You tell me your users are incredibly excited about the performance and productivity improvements of Windows 7 and your IT organizations are seeing great value in the enhanced security and management. I am hearing how you can both pull cost out of your organization and provide greater productivity to your users. It is very encouraging to hear this positive impact you’re seeing with Windows 7 in your organization.

You heard from some of our customers during the TechEd keynote, and we thought you might like to hear the experiences of several other customers that we have worked with and how they realized and quantified significant cost savings. We have also included some useful guidance below to help you with your deployment planning

  • International energy company Statoil is deploying Windows 7 along with Windows Server 2008 R2 to provide their travelling employees with seamless access, improve information access in their branch offices, and further enhance their IT security. By using DirectAccess, BranchCache, and BitLocker, Statoil is able to provide their users with mobile and remote access as well as the satisfaction that their data is protected. Check out this Q&A with Statoil for more on their Windows 7 deployment.
  • F. Hoffmann-La Roche, a Switzerland-based healthcare company, is working towards their goal of deploying Windows 7 to 5,000 of their PCs to take advantage of BitLocker’s ability to protect data stored on hard drives as well as removable USB sticks. Roche is working closely with Microsoft Services to plan and deploy their new Active Directory infrastructure as well as their Group Policy management rollout.
  • The Ministry of Defense in the Netherlands is working to upgrade 50,000 of their PCs to Windows 7 through 2010. By starting their application compatibility testing early – on Windows Vista last year – they were able to get a jump start on their Windows 7 deployment plans and begin their pilot of 200 users, who have expressed excitement over the enhanced user interface and their ease of data access wherever they are.

You can hear from more customers during our live monthly Webcasts on the Windows Enterprise website. For more information specifically on cost savings early Windows 7 adopters have experienced, visit the following total cost of ownership studies:

  • Getronics is seeing direct IT labor savings of $111 per PC per year
  • Baker Tilly is reducing their IT labor costs by $191 per PC per year
  • City of Miami is reducing their IT labor costs by $148 per PC per year

So how can we help your organization realize the benefits of Windows 7? Microsoft has an extensive set of partners that are trained and ready to help you with your deployment planning and migration to Windows 7 - since January this year we have trained more than 110K partner individuals on Windows 7 worldwide. These partners can help you assess your readiness for a Windows 7 migration, they are able to help you develop a deployment plan and can provide services to assist you in the deployment, migration and ongoing management and support of your environment.

Additionally, Microsoft Services has consultants and support professionals in 82 countries to help you out. They offer specialized services based on best practices developed in coordination with product groups and early adopter customers to help you test your applications and jumpstart your deployment, including:

  • Desktop Planning and Deployment services, which provide a framework for planning and deployment of Windows 7 operating system and desktop applications. It includes planning and architecture design, proof of concept, and pilot deployment that determines the optimal way to deploy Windows 7 and Microsoft Office based on customer business requirements and organizational readiness.
  • Microsoft Services Desktop Application Compatibility offering provides an end-to-end application compatibility solution to ensure that business applications and data can be used more effectively in the new desktop environment with Windows 7, Internet Explorer 8 and the latest version of Microsoft Office.
  • Desktop Image Engineering creates a standardized corporate desktop image that takes into account hardware, security, performance and localization requirements, in addition to applications, deployment and management. Consultants also give your team guidance on future maintenance and change management.
  • Desktop Deployment Jumpstart helps you understand the costs of developing an enterprise-capable desktop, including a current state assessment, gathering requirements, and a gap analysis against a Microsoft referent deployment solution architecture.

What are YOUR next steps? Here’s some deployment planning guidance which might help you:

  • If your organization is still running Windows 2000, we recommend that you begin your application testing on Windows 7 and begin your deployment planning.
    • If you’ve already started a migration to Windows Vista, continue that deployment, as it will help you get ready for Windows 7 when the time is right for you.
  • If your organization is on Windows XP, we recommend that you also begin your application compatibility testing on Windows 7 and begin your deployment planning.
    • If you’ve already started a migration to Windows Vista, continue that deployment, as it will help you get ready for Windows 7 when the time is right for you.
    • If you’re in the early stages of planning a Windows Vista deployment, we recommend that you test your applications and infrastructure on Windows 7 and our advice is to change to Windows 7.
  • If you have just deployed Windows Vista, we recommend that you begin evaluating Windows 7, and consider Windows 7 as you refresh your hardware or deploy it to the users who’d benefit the most from its features.
  • Don’t have access to Windows 7 Enterprise edition? If you’re an IT professional and don’t already have access to Windows 7 Enterprise edition, you can download the 90 day evaluation SKU here. This will allow you to begin testing the final released code with your hardware and application portfolio.
  • Already running Windows 7? Tell us what you think! You can join the conversation at www.talkingaboutwindows.com.

Written by Rich Reynolds on November 9th, 2009 with no comments.
Read more articles on Statoil and TechEd 2009 Europe and Getronics and Baker Tilly and IT and IT Pros and Desktop Planning and Deployment and Desktop Image Engineering and F. Hoffmann-La Roche and Microsoft Services and Desktop Deployment Jumpstart and Ministry of Defense in the Netherlands and Springboard and Talking About Windows and Windows 2000 and windows 7 and internet explorer 8 and Windows XP and IT Professionals and otherSoftware and Springboard Series and BranchCache and TechEd 2009 and DirectAccess and Windows 7 Enterprise and City of Miami and BitLocker.

Statoil Discusses their Windows 7 Deployment

Today at TechEd Europe 2009, one of our Windows 7 enterprise customers, Petter Wersland, Lead Architect at Statoil, participated in a panel discussion with Stephen Elop, President of Microsoft’s Business Division as a part of the keynote presentation. We caught up with Petter Wersland just before this appearance to get more information on their Windows 7 deployment.

Rich Reynolds: Tell me about Statoil and your role at the company.

Petter Wersland: Statoil is an international energy company based in Stavanger, Norway. We operate in 40 countries with 30,000 employees with an additional 10,000 consultants. With roughly 40,000 desktops under management, we have a significant IT team.

I’m the lead advisor within the IT infrastructure area covering the Windows ecosystem and storage solutions. I’ve been at the company since 1991, covering several positions in IT and Windows infrastructure.

We’re moving from Windows XP to Windows 7 and are looking forward to using the new functionality introduced in Windows 7. We’re preparing a rollout that includes a hardware replacement of most of the PCs in the entire company.

Rich Reynolds: How are you driving productivity in the organization? What results are you seeing with Windows 7?

Petter Wersland: We’re expecting productivity gains with Windows 7 and Unified Communication. The efficiencies we expect include enhancing the end users’ ability to collaborate across the organization and across borders. With Windows 7 we’re seeing three really great benefits: enhanced IT security, faster file access for traveling users within the company, and improved remote connectivity from Internet. For security, we’re implementing the Standard User security level and BitLocker for drive encryption. Because of these features, we’ll be able to eliminate the encryption software we currently use and expect to save $330,000 based on our current number of portable computers.

For our increasingly mobile workforce, we’re taking advantage of DirectAccess. With DirectAccess the users will have a seamless access to corporate services whether the users are connected to the corporate network or connected to Internet. We can therefore eliminate VPN for most users. Also the client management tool we use, System Center Configuration Manager, can maintain the PCs with updates and security patching while they are outside the corporate network.

We’re also hearing from employees that Windows 7 just makes their PCs snappier and more responsive– especially for laptop users. Employees who are already on Windows 7 are telling us that it is easier to move between meetings and start and stop laptops.

Rich Reynolds: What advice would you give to IT Pros?

Petter Wersland: I recommend IT professionals educate themselves on the enterprise functionality in Windows 7, Windows Server 2008 R2 and other Microsoft products. Features like DirectAccess, BranchCache, App Locker and other security features are important tools for implementation of Windows and can really benefit your organization.

Rich Reynolds: How do you approach getting approval on new projects? Any lessons learned?

Petter Wersland: In these economic times it is hard to get approval and it takes time for a significant project like this. We have noticed financial restrictions on new projects and in some cases projects have been postponed, but we’re balancing that with investments for the future of our IT infrastructure. For example, the PC replacements we are planning company-wide were originally scheduled for this year, but now we have postponed them to next year. When moving to a new version of the Operating System, you’ll need to plan time for application testing. We have about 1000 applications we support on the Windows Client and all of them needed to go through a formal testing process.

Written by Rich Reynolds on November 9th, 2009 with no comments.
Read more articles on Statoil and IT and TechEd 2009 and TechEd 2009 Europe and IT Pros and Unified Communications and System Center Configuration Manager and BranchCache and DirectAccess and IT Professionals and BitLocker and Deployment and windows 7 and Customer and otherSoftware and Security.

TechEd Europe 2009 Kicks Off Next Week with Keynote and Post-Keynote Q&A

Join Stephen Elop, President of Microsoft’s Business Division, and Robert Wahbe, Corporate Vice President of the Server and Tools Marketing Group at Microsoft, for the TechEd Europe 2009 keynote on Monday November 9th starting at 6:30am Pacific. During the keynote, Stephen and Robert will discuss the state of IT and the new generation of business solutions from Microsoft that will help customers reach their full business potential. Following the keynote at 8:00am Pacific there will be a post-keynote Q&A with Chris Capossela, Senior Vice President of the Information Worker Product Management Group, Bob Kelly, Corporate Vice President of Infrastructure Server Marketing, and Tami Reller, Corporate Vice President and Chief Financial Officer of Windows and Windows Live.

You’ll be able to watch the keynote and participate in the post-keynote Q&A via the Microsoft TechEd Global Press Room. Additionally, you can follow the excitement on Twitter by using the hashtag #TEE09.

Written by Brandon LeBlanc on November 5th, 2009 with no comments.
Read more articles on TechEd Europe 2009 and New Efficiency and #TEE09 and Q&A and Business Solutions and IT and TechEd 2009 and windows 7 and IT Professional and otherSoftware and IT Pro and Windows Server 2008 R2 and Enterprise.

Business Customers Provide Early Feedback on Windows 7

Hi, I’m Rich Reynolds and I am the General Manager for the Windows Commercial Marketing organization. I lead the team that drives the marketing efforts for Windows for our business customers across the Enterprise, Mid-Market and Small Business segments, along with IT Pro community engagement.

More than a week ago we shipped the Windows 7 Release Candidate to IT pros and developers, and have been taking in lots of great feedback since then. Our number one priority all along has been to deliver a well-planned, high-quality Windows release that delivers what our business customers want. The team and I have been focused on identifying and building a product that addresses our customers’ needs, and based on customer feedback, we believe we’re on the right track.

Today my boss, Bill Veghte, announced our plans to accelerate the timeframe for making Windows 7 available at retail to all customers in time for the holiday shopping season. With Windows 7 coming soon, I encourage you to download and test the Windows 7 Release Candidate in your environment and let us know your feedback. I talk to customers every day, and I wanted to share a few themes are coming through loud and clear.

Customers are telling us they worry about costs, keeping up with compliance requirements, and about the demands that mobility trends put on their infrastructure as they try to balance users’ productivity with the need to maintain efficiency and security. At its most basic level, they expect an operating system that works great. For an enterprise that means it delivers advanced security and data protection, is easy to deploy and manage, and introduces innovation to make people more productive while also retaining compatibility with hundreds or even thousands of business-critical third-party and LOB applications. Of course, these economic conditions bring unique challenges as well – such as tight budgets, and the need to be as efficient as possible.

From the initial planning of Windows 7 through to delivery of the Release Candidate, we have been deeply engaged with partners and early adopter customers to ensure we are listening to your needs and delivering a high quality product. We are working with early adopters that represent a range of global industries. These include Del Monte, BAA, Transelectrica, Continental Airlines, Pella Corporation, Bombardier Aerospace, the City of Miami, and T-Systems (Deutsche Telekom’s corporate customer unit). Partners like Intel, Dimension Data and Getronics have also helped us develop Windows 7 for their customers and also plan to deploy in their own corporate environments. Overall, we’re hearing good things. Here are a few examples:

  • Headquartered in Montreal, Canada, Bombardier Aerospace designs and manufactures products in the aerospace and rail transportation sectors. They’re very interested in MDOP and BitLocker – here’s what their CTO, Pietro Greco, has to say: “We are interested in Windows 7 for its enhanced security and improved manageability which will allow us to create a more productive and efficient environment.”
  • Pella Corporation, based in Iowa, designs, manufactures and installs windows and doors. They’re moving from Windows XP to Windows 7. Here’s what Jim Thomas, director of IT Operations and Infrastructure, has to say – early in the process – about their deployment: “From initial testing of Windows 7 in our environment, we’ve already uncovered reasons to believe our investments in time and resources for Windows 7 will be worth it.”
  • Continental Airlines’ Managing Director, Global Infrastructure, Eric Craig says: “Continental depends upon technology, but we’re not a technology company, we’re an airline.  If my team can provide an easily managed, low cost, and functionally rich infrastructure, then Continental can focus its technology resources on business specific services.  We do this with the most modern Windows environment.”
  • The City of Miami is putting Windows 7 through its paces. Like many of our customers, they like the manageability and security features. They recently held a technology day, where they demoed Windows 7 and Manuel A. Diaz, the Mayor of Miami’s question was “How soon can I get it on my desktop?” We hope that’s what a lot of people will be saying soon!

We’re encouraged by the customer and partner feedback we’re receiving and will continue to work hard to deliver a very high quality product that meets our customers demanding business needs.

More customer insight can be found at our Talking About Windows site. Check it out to hear the back stories from the engineers who developed Windows 7, and the early adoption experiences from IT professionals like you. It’s a place for you to find out more about Windows 7, join the conversation and ask questions. We’d love to hear your feedback.

To give you a sense for some of the features are customers are excited about – a customer in the manufacturing industry in Europe was particularly interested in the DirectAccess capability (also delivered via Windows 7 and Windows Server 2008 R2, with IPsec and IPv6 implementation). This technology allows users to access corporate resources from the road without having to start a VPN connection. Coupled with Federated Search capability, this customer saw the opportunity to provide easier access to the information that their people need from wherever they are, while at the same time offsetting costs associated with their existing VPN solution today.

From a technology perspective, BranchCache is also getting a lot of attention. A few weeks ago I talked to a big US retailer and they were thrilled about BranchCache. This capability, delivered by Windows 7 and Windows Server 2008 R2, allows the caching of frequently accessed data locally in a branch office. This reduces user wait time, saves network bandwidth, and reduces the need for servers in multiple branch offices. They liked the idea of their employees spending less time in the office and more time serving customers on the store floor.

And almost universally, business customers are excited about the BitLocker To Go capability. This not only allows users to easily encrypt the USB drives, it also provides an ability to enforce encryption on removable storage devices. A European bank was telling me how excited they are about this capability to protect their data, and they saw the opportunity to offset costs associated with their existing encryption solution.

I’m anxious to hear about your experiences using Windows 7. As you try it out, chime in below and let us know what you think. For business customers who have not yet started, I recommend you download and test the Windows 7 Release Candidate. The final version is coming soon and we want you not only to be excited about it, but prepared. At this site you’ll be able to download the Release Candidate and take advantage of a whole host of tools and guidance for IT Professionals to help you prepare. We look forward to your feedback.

Written by Rich Reynolds on May 11th, 2009 with no comments.
Read more articles on Windows Server 2008 R2 and Customers and TechEd 2009 and Talking About Windows and Customer Feedback and IPv6 and Windows 7 RC and BitLocker to Go and windows 7 and Feedback and IPsec and otherSoftware and BranchCache and DirectAccess and BitLocker.

Windows 7 on Track to Hit This Holiday Season

There has been quite a bit of speculation and chatter around the timing of milestones for Windows 7. Of course folks want to know when Windows 7 will become available in stores and on new PCs. We’re in a good position today to provide an update to the timing of when we expect for that to happen. I’m really excited to be able to give this update – particularly given what it takes to deliver a high quality OS to millions of partners, customers, developers and the entire ecosystem.

Our approach to the development of Windows 7, as we’ve highlighted in the past, has been tied to people like you around the world contributing in real-time by testing our key Windows 7 milestones - from the Pre-Beta we handed out to PDC attendees last year, to the Windows 7 Beta, and now the Windows 7 RC which we recently released for everyone to try. Steven Sinofsky outlined this milestone-to-milestone approach in this blog post back in January. And today, Steven highlights the path to our next milestone for Windows 7 – RTM, or release to manufacturing. RTM is the final stage for the engineering of Windows 7.

If the telemetry we receive from the Windows 7 RC meets our expectations in terms of quality, then we expect to hit RTM in 3 months or so. Again, check out Steven’s blog post on this process. If this happens, it looks like we’ll be able to have Windows 7 done in time for the holidays. I want to underscore that our top priority remains QUALITY. This guidance does not alter that principle.

Bill Veghte shared this news today at TechEd North America 2009 taking place in Los Angeles right now. Here is what he said in today’s press release:

Microsoft is committed to ensuring that IT professionals and developers continue to have the platform and technologies to drive maximum value and business results. Getting the most out of IT investments is even more important in today’s economy.

He also adds:

With early RC testing and extensive partner feedback we’ve received, Windows 7 is tracking well for holiday availability.

Thank you for being great partners and customers, providing the kind of feedback required for us to be able to give this type of guidance. And honestly, I can’t say thank you enough!

The telemetry and testing continue, and we encourage IT Professionals and enthusiasts to try the Windows 7 RC out at home and at work if you’re not doing so already. Share it with your friends who may also want to take it for a test drive. I currently am running the Windows 7 RC on every PC I own – at home and in the office. I am also recommending my friends and even family members try it too. And everyone I’ve recommended try it and has done so has been impressed!

So there are two things you should go and do today if you haven’t already: go get the Windows 7 RC and… watch Star Trek because the movie is amazing. Since I’m running the Windows 7 RC on all my PCs (yes, every single one), I think I’ll have to go see Star Trek again.

Written by Brandon LeBlanc on May 11th, 2009 with no comments.
Read more articles on TechEd 2009 and Milestone and General Availability and Holidays and otherSoftware and RTM and windows 7 and Announcement.

Test Your Application on Windows 7 at TechEd 2009

In this post we will deviate from our normal routine of writing about Windows 7 features, APIs, and code samples, and will instead talk a little about an amazing opportunity to test your application for Windows 7 application compatibility. We will focus on Application Compatibility as part of the Windows 7 Developers' Blog, but, right now we want to let you know about a great offer we have for you.

Are you planning to attend Microsoft TechEd 2009? Well, here is another good reason for you to consider attending: the Windows 7 ‘Bring Your Own Apps’ Lab. This lab will allow you to test your applications for compatibility with Windows 7, and will be offered free of charge. This is an amazing opportunity to test your applications on Windows 7 and work with Microsoft engineers on specific Windows 7 compatibility issues.

You must be asking yourself, “So how exactly does this lab work?

Simple! We are setting up a secure Windows 7 test platform in a private developer lab environment for testing and debugging your applications. Just bring your applications and we will load them on the test platform, and our dedicated consultants will help you investigate any application compatibility issues and offer architectural guidance.

By now you should be saying, “OK, I am in! How do I register?”

Pre-register for the 75-minute lab sessions by emailing srglabs@microsoft.com with your company name, list of developers, and list of application names and versions you wish to check. You can also register upon arrival at TechEd by signing up at the reception station located in the lab (Room 410). As an added convenience, the lab will also be available on May 10th, the Sunday prior to TechEd 2009, and is open for registration then as well.

This is a great opportunity to test your applications on Windows 7, but there is limited availability, so be sure to register early.

If you are not able to attend TechEd, check out these other resources to help you ensure that your applications are Windows 7 compatible. You can find all the relevant resources in the Windows Application Compatibility page on MSDN. But I want to highlight few key resources:

  • Windows 7 Application Quality Cookbook is your one-stop shop for information about any breaking changes from Windows Vista to Windows 7
  • However, there are still a few applications that are not Windows Vista compatible, which means they are probably not Windows 7 compatible. The Windows Vista Application Compatibility Cookbook is a great place to learn more about compatibility topics like UAC, Session 0 Isolation, and others.

See you at TechEd

Written by Yochay Kiriaty on April 22nd, 2009 with no comments.
Read more articles on TechEd 2009 and otherSoftware and windows 7 and Microsoft.