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Guidance on Windows Deployments for Business Customers

Hi, I’m Gavriella; welcome to the new Windows for your Business Blog.

Let me introduce myself: I’m a member of the Windows Product Management team and have been at Microsoft for 13 years. For the last two and a half, I’ve been focused on product management for MDOP (Microsoft Desktop Optimization Pack). In my new role as Senior Director, I’m leading Product Management for Windows Client, including the Windows OS, the MDOP products, and the client virtualization strategy for our commercial customers. For us that means all customers from small businesses through large enterprises. My team and I are focused on helping optimize the desktop experience for our business customers - we focus on enabling end-user productivity and reducing desktop administration overhead.

Moving forward, the Windows for Your Business Blog will focus on Windows for our commercial customers, and today I want to specifically talk about what we’re doing to help those customers with their deployments and reducing IT costs.

With the current state of the economy, I understand that many companies are scrutinizing IT budgets and doing some “belt-tightening.” The customers I have spoken to most recently are also looking for technology that will lead to greater efficiency and cost savings to help them shift costs out of the organization, as well as align with business needs. I think customers are recognizing that this economic downturn is not a short term penny-pinching exercise. Instead, we’re all looking for strategies to weather this economic storm. In order to do this, we will need to make fundamental changes that reduce operating margins for the long term.

I also know that the reality of customers’ deployment projects will typically take them 12-18 months of planning and testing before operating system deployments can begin. Application testing and migration readiness typically takes a significant portion of this time. It also takes time for companies to standardize hardware, certify operating system images, select deployment tools and methods, as well as train end-users and IT for the new operating system.

With this demand on time, plus the strains from today’s economy, our customers are under a lot of pressure.

As a first step, we recommend our customers assess their environment to be in a better position to decide what OS they need to deploy:

1. Take an inventory of how many applications you manage in your current enterprise environment – here is guidance that can help.

2. Talk to your application vendors to find out how long they intend to provide support for their application running in Windows XP and when they plan to support their application running in Windows 7.

3. This will help you assess the maximum length of time that you have to move from Windows XP to Windows 7.

  • Then you should assess the level of application compatibility that your applications have with Windows 7 (we recommend you test your applications against Windows Vista as there will be a high degree of compatibility between Windows 7 and Windows Vista) – this will help you assess how many of your applications will need to be upgraded, remediated or replaced in order to work in your new operating environment.
  • If you test your applications against the Windows 7 Beta, we recommend that for the mainstream OS deployment, you later test applications against the RTM (Release-to-Manufacturing) release.
  • Here is guidance and documentation on performing your application compatibility testing: http://technet.microsoft.com/en-us/library/cc507853.aspx.

4. Then you should assess the hardware compatibility in your environment (and what it will be in the 12-18 months that it might take for you to complete the deployment of the new OS).

5. Additionally, here are other useful steps to consider as you are assessing for OS deployment: http://technet.microsoft.com/en-us/library/cc749165.aspx.

Having this information about your environment will help you identify any blocking issues that you need to address in your OS migration and what your timelines might look like in reality.

We recommend you use what you are running today to make the right decision for your business.

  • If you are running Windows 2000 in your environment: Migrate your Windows 2000 PCs to Windows Vista as soon as possible. Extended support for Windows 2000 ends Q2 2010, and as an commerical customer, you may soon find your business’s critical applications are unsupported.
  • If you are in the process of planning or deploying Windows Vista: Continue your Windows Vista SP1 deployment. If you’re really in the early stages or just starting on Windows Vista, plan to test and deploy Windows Vista SP2 (on target to RTM Q2 2009). Moving onto Windows Vista now will allow for an easier transition to Windows 7 in the future due to the high degree of compatibility.
  • If you are on Windows XP now and are undecided about which OS to move to: Make sure you taken into consideration the risk of skipping Windows Vista, which I am discussing below. And know that deploying Windows Vista now will make the future transition to Windows 7 easier.
  • If you are on Windows XP now and are waiting for Windows 7: Make sure you take into consideration the risks of skipping Windows Vista, and plan on starting an early evaluation of Windows 7 for your company using the beta that’s available now. Testing and remediating applications on Windows Vista will ease your Windows 7 deployment due to the high degree of compatibility.

We know some of our customers are considering waiting for Windows 7 instead of deploying Windows Vista today. We want these customers to understand the following considerations, so they are not surprised later on:

  • You may find your company in situations where applications are no longer supported on Windows XP and not yet supported on Windows 7.
  • You will want to take time to evaluate Windows 7 just as you evaluate any new operating system for your environment prior to deployment (see deployment realities above). As Windows 7 is planned to be released in about 3 years after Windows Vista, the total period that many customers will likely be waiting prior to deploying Windows 7 in their environment will likely be in the range of 5 years after Windows Vista release.

Regardless of which OS you plan to deploy or are running today, consider deploying the Microsoft Desktop Optimization Pack (MDOP) which is part of the Windows Optimized Desktop, so that you can implement cost saving best practices. The Windows Optimized Desktop is the combination of the Microsoft Desktop Optimization Pack (MDOP) and the Windows OS (Windows Vista Enterprise or Windows 7 Enterprise). MDOP offers Software Assurance customers advanced tools to provide immediate ROI through software asset management, help desk management, application management and group policy management.

We expect deployment and application migration from Windows XP to Windows 7 to be similar in effort to going from Windows XP to Windows Vista. As I mentioned above, there is a great deal of compatibility between both Windows Vista and Windows 7, as we are not introducing any major architectural changes. Our customers who focus efforts in getting their applications to work on Windows Vista will ease future migration to Windows 7 and help accelerate their Windows 7 deployment.

Customers who are in the process of deploying Windows Vista or who are considering a deployment to Windows Vista will find their investment in the deployment not only pays off in the value they’ll receive today, but will also put them in a much better place to take advantage of the benefits of Windows 7 moving forward.

We hope this guidance will help you, our business customers, make informed decisions on your Windows deployment plans going forward.

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Written by Gavriella Schuster on February 11th, 2009 with no comments.
Read more articles on otherSoftware and mdop and Windows Optimized Desktop and Deployment Guidance and Commerical Customers and Microsoft Desktop Optimization Pack and windows 7 and Announcement and Deployment and Windows 2000 and Enterprise and Windows Vista.

Maxtor Basics Personal Storage 3200

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Written by bardissi on November 12th, 2007 with no comments.
Read more articles on Anti-Virus and Windows 2000 and Computer Security and Seagate and Maxtor and Spyware & Malware and Student Computing and Business Computer Support and Windows XP and Home Computer Support and Non-Profit Technology and Network Infrastructure and Windows Vista.

Seven Quicktime Buffer Overflows Affect Windows, Mac OS X

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Written by bardissi on November 6th, 2007 with no comments.
Read more articles on Student Computing and Mac and Watchguard and Windows 2000 and Computer Security and Microsoft and Network Infrastructure and Windows XP and Business Computer Support and Home Computer Support and Non-Profit Technology and Windows Vista.

Lavasoft: Bypassing Bogus Security Software

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Written by bardissi on November 5th, 2007 with no comments.
Read more articles on Spyware & Malware and Student Computing and Lavasoft and Windows 2000 and Anti-Virus and Mac and Network Infrastructure and Windows XP and Business Computer Support and Home Computer Support and Non-Profit Technology and Windows Vista.

Trend Micro Product End-of-Life Announcement: Standalone Anti-Spyware for SMB 3.x

Trend Micro has made a decision to discontinue the standalone version of Anti-Spyware for SMB 3.x effective October 31, 2007. Please review and refer to the helpful information below to assist you in informing your customers.
·         Product: Standalone Anti-Spyware for SMB·         Version: 3.x·         Form Factor: Software·         Target Audience: Small and Medium Business Customers ·         Reasons for End-of-Life Announcement: o    Lack of demand for a stand-alone anti-spyware solutiono    Overwhelming preference for an all-in-one solution ·         Important Dates: o    October 31, 2007: New and renewal SKUs will no longer be available; standalone Anti-Spyware for SMB 3.x will stop shippingo    March 31, 2009: Technical support will no longer be available for standalone Anti-Spyware for SMB 3.x o    October 31, 2009: Stop all product services; pattern file and engine updates will no longer be supported for standalone Anti-Spyware for SMB 3.x ·         What to sell instead: o    Recommend Trend Micro Worry-Free Security Solutions, which have integrated AntiSpyware.o    If a customer needs a standalone anti-spyware solution, recommend they purchase Anti-Spyware Enterprise Edition.

Written by bardissi on October 26th, 2007 with no comments.
Read more articles on Windows 2000 and Anti-Virus and Computer Security and Trend Micro and Student Computing and Network Infrastructure and Windows XP and Business Computer Support and Home Computer Support and Non-Profit Technology and Windows Vista.

Windows RealPlayer Vulnerability Discovered in the Wild

Severity: High

22 October, 2007

Summary:

Late Friday, RealNetworks released a patch for a critical vulnerability affecting RealPlayer 10.5 and RealPlayer 11 beta running on Windows. By enticing one of your users to a malicious Web site, an attacker can exploit this vulnerability to execute code on your user’s computer, with your user’s privileges. In the worst case scenario, the attacker could gain total control of the victim’s PC. If you allow the use of RealPlayer in your network, have your users upgrade immediately.

Exposure:

RealPlayer and RealOne Player are widely-used software for Internet media delivery. RealOne Player plays virtually every major Internet media format, including Windows Media, Quicktime, MPEG-4, and even DVDs. If you’ve watched streaming videos on the Internet, or listened to music samples while buying CDs online, you’ve probably encountered RealPlayer.

WatchGuard does not recommend using RealPlayer or RealOne Player, partly because both contain automatic communication features which, by default, let RealNetworks and RealNetwork’s “partners” (such as NASCAR and CNN) install software on your client computers. But in reality, many of your users have probably installed one of these products, with or without your permission.

In a security update released late Friday, RealNetworks warned of a new vulnerability that affects RealPlayer 10.5 and 11 beta running on Windows. (OS X and Linux users are not affected.) The flaw, discovered in the wild by Symantec, involves a buffer overflow vulnerability in one of RealPlayer’s ActiveX controls (specifically, ierpplug.dll). By enticing one of your users to a malicious Web site, an attacker can pass an over-long parameter to the vulnerable ActiveX control, which triggers the buffer overflow flaw. The attacker can then exploit the flaw to execute code on your user’s computer, inheriting your user’s privileges. Windows administrators often give users local administrator rights. If the exploit is successful in that context, the attacker would gain complete control of your user’s machine.

Symantec found attackers exploiting this vulnerability in the wild. In other words, the bad guys found the flaw first and are actively using it to break into computers. If you use RealPlayer in your network, this vulnerability poses a critical risk. You should apply RealNetwork’s update immediately.

Solution Path:

RealNetworks has released a patch to correct this vulnerability. Clients who use RealPlayer 10.5 or 11 beta in Windows should upgrade immediately, or remove the software entirely. You can download RealNetwork’s patch here.

For All WatchGuard Users:

The vulnerability described in our alert uses normal HTTP traffic, which you must allow for your users to browse the Web. If you use RealPlayer in your network, you should download RealNetwork’s update as soon as possible.

Status:

RealNetworks has issued a Security Update that fixes the problem.

References:

Written by bardissi on October 23rd, 2007 with no comments.
Read more articles on Apple and Student Computing and Watchguard and Windows 2000 and Network Infrastructure and Non-Profit Technology and Windows XP and Business Computer Support and Home Computer Support and Windows Vista.

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